Privacy Policy

The Growth Lab LLC ("The Growth Lab," "we," "us," or "our") operates thegrowthlabhq.com (the "Site") and provides done-for-you outbound lead generation services for business clients. This Privacy Policy explains how we collect, use, share, and protect information when you visit our Site, contact us, book a call, or work with us.

Information We Collect

Information you provide. When you book a strategy call, complete a form, email us, or engage our services, we may collect your name, business email, company name, role, phone number, website, and details about your business, goals, and current outbound.

Information collected automatically. When you visit the Site, we may automatically collect device and usage data such as IP address, browser type, pages viewed, referring URLs, and interaction data, through cookies and similar technologies.

Information handled in our services. While providing services, we handle business contact and campaign data on behalf of our clients, as described in the separate agreement with each client.

How We Use Your Information

• Respond to inquiries and schedule and conduct discovery or strategy calls.
• Provide, operate, and improve our services and the Site.
• Send information, proposals, and marketing communications you have requested or that are relevant to your inquiry.
• Manage engagements, including billing through third-party payment processors.
• Analyze Site usage and improve performance.
• Detect, prevent, and address fraud, security, or technical issues.
• Comply with legal obligations and enforce our agreements.

How We Share Information

We share information with service providers and subprocessors who help us operate, such as scheduling, email, analytics, CRM, payment, and hosting providers, under obligations to protect the data. We may also share information with professional advisors, in connection with a business transaction such as a merger or sale of assets, and when required by law or to protect rights, safety, and property. We do not sell your personal information.

Payments

Payments are processed by third-party payment processors. We do not store full payment card numbers.

Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to operate the Site, remember preferences, measure performance, and understand how visitors use the Site. You can control cookies through your browser settings. Disabling some cookies may affect Site functionality.

Email and Text Communications

If you opt in, we may send you emails or text messages about our services. You can unsubscribe from marketing emails using the link in any message, or reply STOP to text messages. We may still send you non-marketing messages related to an active engagement.

How Long We Keep Information

We keep personal information only as long as needed for the purposes described here, to provide our services, and to meet legal, tax, and accounting requirements, then delete or de-identify it.

How We Protect Information

We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children's Privacy

Our Site and services are intended for businesses and individuals who are at least 18 years old. We do not knowingly collect personal information from children.

Your Privacy Choices and Rights

Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information, and to opt out of certain processing or marketing. To exercise these rights, contact us at amanda@thegrowthlabhq.com. We will respond as required by applicable law.

State Privacy Rights

Residents of certain states, such as California, may have additional rights regarding their personal information under state law, including the right to know, delete, correct, and opt out of the sale or sharing of personal information. We do not sell personal information.

International Users

We are based in the United States and process information there. If you access the Site from outside the United States, you understand your information may be transferred to and processed in the United States.

Third-Party Links

Our Site may link to third-party websites or services that we do not control. We are not responsible for their privacy practices, and we encourage you to review their policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes are effective when we post the updated version with a new effective date.

Contact Us

Questions about this Privacy Policy or your information can be sent to amanda@thegrowthlabhq.com.